Terms of Use
Last Updated: April 23, 2025
Version 2.0
Welcome to Crawl Brains ("we", "us", "our", or "Company"). These Terms of Use ("Terms") govern your access to and use of our SEO tools, website crawling services, competitor analysis platform, digital marketing intelligence tools, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
1. Acceptance of Terms
By accessing, browsing, or using the Crawl Brains platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Crawl Brains.
- You must be at least 18 years old or the age of majority in your jurisdiction
- You have the legal authority to enter into this agreement
- You will comply with all applicable laws and regulations
- You understand that violations may result in account suspension or termination
2. Description of Service
Crawl Brains provides AI-powered digital intelligence and SEO optimization tools, including:
Core Services
- • Website health analysis and technical SEO audits
- • Competitor intelligence and market analysis
- • Keyword rank tracking and performance monitoring
- • AI-driven search result optimization (GEO Analysis)
- • Social media analytics and engagement tracking
Technical Tools
- • HTTP status checking and redirect analysis
- • Media monitoring and brand mention tracking
- • Website crawling and content analysis
- • Automated reporting and insights
- • API access for integrations
Service Evolution: We continuously improve our platform. Features may be added, modified, or discontinued with reasonable notice to users.
3. User Accounts & Registration
Account Requirements
- Provide accurate, current, and complete information during registration
- Maintain and update your account information as needed
- Keep your login credentials secure and confidential
- Notify us immediately of any unauthorized access or security breaches
- Accept responsibility for all activities under your account
Account Types & Restrictions
Free Accounts
Limited access to basic features with usage restrictions
Professional Plans
Enhanced features and higher usage limits
Enterprise Solutions
Custom features and dedicated support
4. Acceptable Use Policy
Prohibited Activities
You agree NOT to use our Service for any of the following:
Technical Violations
- • Attempting to circumvent usage limits or restrictions
- • Reverse engineering, decompiling, or disassembling our software
- • Using automated tools to access the Service beyond permitted limits
- • Interfering with or disrupting our servers or networks
- • Attempting to gain unauthorized access to our systems
Content & Legal Violations
- • Analyzing websites without proper authorization
- • Violating third-party intellectual property rights
- • Engaging in illegal or fraudulent activities
- • Transmitting malware, viruses, or harmful code
- • Harassment, abuse, or harmful behavior toward others
Enforcement: Violations may result in immediate account suspension, termination, and potential legal action.
5. SEO Tools Usage Guidelines
Website Crawling & Analysis
- Authorization Required: Only analyze websites you own, manage, or have explicit permission to analyze
- Robots.txt Compliance: We respect and adhere to robots.txt directives and ethical crawling practices
- Rate Limiting: Our crawlers use responsible request rates to avoid overloading target servers
- Data Accuracy: While we strive for accuracy, you should verify critical data independently
Competitor Analysis Ethics
- • Use competitor data for legitimate business intelligence purposes only
- • Do not use our tools to engage in harmful competitive practices
- • Respect intellectual property and confidential information
- • Comply with applicable competition and privacy laws
6. Intellectual Property Rights
Our Intellectual Property
The Crawl Brains platform, including but not limited to software, algorithms, user interfaces, designs, logos, trademarks, and content, is protected by intellectual property laws and owned by or licensed to Crawl Brains.
What You Can Do
- • Use our Service according to these Terms
- • Access and analyze your data
- • Generate reports for business purposes
- • Integrate via our official API
What You Cannot Do
- • Copy, modify, or distribute our software
- • Create derivative works or competing services
- • Remove copyright or proprietary notices
- • Use our branding without permission
Your Content & Data
You retain ownership of content and data you provide to our Service. By using our platform, you grant us a limited license to process, analyze, and store your data to provide our services.
7. User Content & Data
Data Ownership & Rights
- You own all data and content you submit to our platform
- You are responsible for ensuring you have rights to analyze submitted URLs
- You grant us permission to process your data to provide our services
- We may use anonymized, aggregated data to improve our platform
- You can export or delete your data according to our Privacy Policy
Data Security & Backup
While we implement robust security measures and regular backups, you should maintain your own copies of critical data. We are not liable for data loss due to technical failures, user error, or account termination.
8. Payment Terms
Subscription & Billing
Payment Processing
- • Secure payment processing via certified third parties
- • Automatic recurring billing for subscriptions
- • Multiple payment methods accepted
- • Invoices available in your account dashboard
Refunds & Cancellation
- • Cancel subscriptions anytime from your account
- • Refunds considered on a case-by-case basis
- • No refunds for partial months or unused features
- • Account remains active until billing period ends
Price Changes
We reserve the right to modify subscription prices with 30 days' notice. Existing subscribers will be notified via email and can cancel before changes take effect.
9. Service Availability
Uptime & Performance
We strive to maintain high service availability and performance, but cannot guarantee 100% uptime. Scheduled maintenance will be announced in advance when possible.
Target Uptime
99.9%
Monthly availability goal
Maintenance
Scheduled during low-usage periods with advance notice
Status Updates
Real-time service status available on our platform
10. Disclaimers & Warranties
IMPORTANT LEGAL NOTICE: PLEASE READ CAREFULLY
Service Disclaimer
THE CRAWL BRAINS SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING:
- Merchantability, fitness for a particular purpose, and non-infringement
- Accuracy, completeness, or reliability of data or results
- Uninterrupted or error-free service operation
- Security or privacy of transmitted information
- Compatibility with third-party systems or services
Data Accuracy: While we use advanced algorithms and reliable sources, SEO data and analytics are inherently dynamic. Always verify critical business decisions with multiple data sources.
11. Limitation of Liability
LIMITATION OF LIABILITY CLAUSE
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRAWL BRAINS SHALL NOT BE LIABLE FOR ANY:
Excluded Damages
- • Indirect, incidental, or consequential damages
- • Loss of profits, revenue, or business opportunities
- • Data loss or corruption
- • Business interruption or downtime costs
- • Third-party claims or actions
Liability Cap
- • Total liability limited to amounts paid in the 12 months prior to the claim
- • For free accounts: liability limited to $100
- • Multiple claims do not increase the liability cap
- • Limitations apply regardless of legal theory
Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or third-party service outages.
12. Termination
Termination by You
- Cancel your account anytime through your account settings
- Download your data before cancellation (available for 30 days)
- Cancellation takes effect at the end of your current billing period
- No refunds for unused time in current billing cycle
Termination by Us
We may suspend or terminate your account immediately if you:
- Violate these Terms or our Acceptable Use Policy
- Engage in fraudulent or illegal activities
- Fail to pay subscription fees when due
- Use the Service in a way that harms our platform or other users
Post-Termination
Upon termination, your right to use the Service ceases immediately. We may delete your account data after a reasonable retention period, subject to legal requirements and our Privacy Policy.
13. Indemnification
You agree to indemnify, defend, and hold harmless Crawl Brains and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses arising from:
- Your use or misuse of the Service
- Violation of these Terms or applicable laws
- Infringement of third-party rights
- Your content or data submitted to the platform
- Unauthorized access to websites or data
14. Dispute Resolution
Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates. Any disputes will be resolved in the courts of Dubai, UAE.
Dispute Resolution Process
- Direct Resolution: Contact our support team first to resolve issues informally
- Mediation: If direct resolution fails, disputes may be submitted to mediation
- Arbitration: Binding arbitration may be required for certain disputes
- Court Proceedings: As a last resort, formal legal proceedings in Dubai courts
15. Miscellaneous Provisions
Severability
If any provision is found unenforceable, the remainder of these Terms remains in effect.
Entire Agreement
These Terms, along with our Privacy Policy, constitute the complete agreement between you and Crawl Brains.
Assignment
We may assign these Terms. You may not assign your rights without our written consent.
Waiver
Our failure to enforce any provision does not constitute a waiver of that provision.
16. Changes to Terms
We may update these Terms to reflect changes in our services, legal requirements, or business practices. We will:
- • Post updated Terms on our website with a new effective date
- • Send email notifications for material changes
- • Provide at least 30 days' notice for significant modifications
- • Maintain a version history for transparency
Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you disagree with changes, you may cancel your account.
17. Contact Information
For questions about these Terms or our Service, contact us:
18. Acknowledgment & Agreement
By creating an account, accessing, or using the Crawl Brains Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these Terms, please discontinue use of our Service immediately. Your continued use constitutes ongoing acceptance of these Terms and any future modifications.
These Terms of Use are effective as of April 23, 2025 and were last updated on April 23, 2025.
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